Responsible Gaming at 90ok — Play Smart, Stay in Control
At 90ok, we believe that betting should always be an enjoyable form of entertainment — never a source of financial stress or personal hardship. Our responsible gaming programme gives every player in Bangladesh the tools, knowledge, and support needed to maintain a healthy, balanced approach to gambling.
Your Responsible Gaming Toolkit
90ok provides a full suite of free player-protection tools. These features are available to every registered player and can be activated at any time through our support team.
Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits will be accepted until the period resets. Limits take effect immediately when reduced and after a 24-hour cooling period when increased — protecting you from impulsive decisions.
Session Time Limits
Define how long you want to play in a single session. When your chosen session duration is reached, you will receive a notification and be prompted to take a break. Staying aware of time spent gambling is one of the simplest and most effective responsible gaming habits you can build.
Time-Out / Cooling-Off
Need a short break? Activate a time-out period of 24 hours, 7 days, 30 days, or a custom duration. During a time-out your account remains open but all wagering, deposits, and game access are suspended. This is ideal when you feel you need a brief pause without permanently closing your account.
Self-Exclusion
If you feel that gambling is becoming a serious problem, you can request a self-exclusion of 6 months, 1 year, 3 years, or permanent. During self-exclusion your account is fully deactivated and you will not receive any promotional communications from 90ok. Self-exclusion requests are processed within 24 hours of contacting our support team.
Loss Limits
Protect your bankroll by setting a maximum loss threshold over a defined period. Once you have reached your loss limit, the platform will prevent further wagering until the limit period expires. This tool helps players in Dhaka, Chittagong, and across Bangladesh maintain financial discipline and avoid chasing losses.
Reality Checks
Enable regular on-screen reminders that display how long you have been playing and how much you have wagered in your current session. Reality checks prompt you to pause, reflect, and make a conscious decision to continue or stop — cutting through the immersive flow of live betting and slot play.
How to Activate Your Protection Tools
Setting up any responsible gaming control at 90ok is straightforward. Follow the steps below or contact our support team any time for assistance.
Log In to Your 90ok Account
Visit the 90ok platform and sign in using your registered username and password. Make sure you are accessing the site on a secure, private network before proceeding.
Navigate to Account Settings
Once logged in, go to your account profile area and look for the Responsible Gaming or Player Protection section. All available controls are listed there in one place.
Choose the Tool You Need
Select your preferred control — deposit limit, loss limit, time-out, self-exclusion, or reality check frequency — and enter the parameters that suit your needs.
Confirm and Save
Review your settings and confirm. Restrictions take effect immediately or within the platform's standard processing window. You will receive a confirmation message at your registered email or mobile number.
Contact Support if Needed
If you are unable to locate the settings in your account, or if you require urgent self-exclusion, contact the 90ok support team directly at [email protected]. Self-exclusion requests sent by email are treated as high priority and processed within 24 hours.
Review Your Limits Regularly
Responsible gaming is an ongoing commitment, not a one-time action. We encourage all players to revisit their limits periodically — especially after changes in personal financial circumstances or lifestyle.
Warning Signs of Problem Gambling
Problem gambling can develop gradually and is often difficult to recognise in yourself. The following signs may indicate that your gambling habits are moving beyond healthy entertainment and beginning to cause harm.
Chasing Losses: Placing more bets or increasing stake sizes specifically to recover money lost in previous sessions, rather than for entertainment purposes.
Gambling with Essential Funds: Using money set aside for rent, groceries, utilities, or family needs at home — whether in Dhaka, Sylhet, or elsewhere — to fund gambling activity.
Inability to Stop: Finding it difficult or impossible to walk away from a betting session even when you intend to, or feeling a compulsion to keep playing despite resolved intentions to quit.
Preoccupation with Gambling: Spending a significant portion of your day thinking about upcoming bets, replaying past results, or planning future gambling sessions to the exclusion of other interests.
Concealment from Family or Friends: Hiding the extent of your gambling activity, lying about losses, or feeling shame or guilt about the amount of time or money spent on betting.
Borrowing Money to Gamble: Taking loans, borrowing from family members, or using credit facilities specifically to fund gambling — a significant indicator that betting has moved beyond personal means.
Neglecting Responsibilities: Missing work obligations, neglecting family duties, or withdrawing from social activities in Bangladesh and beyond due to time or money spent on gambling.
Mood Dependent on Outcomes: Experiencing significant emotional swings — irritability, anxiety, or depression — that are directly tied to whether recent bets were won or lost.
Ask Yourself These Questions
Honest self-reflection is a powerful tool. If you answer "yes" to two or more of the following questions, we strongly encourage you to reach out to the 90ok support team or an external counselling service.
Support Resources
Whether you need immediate help or just want to talk to someone, multiple channels of support are available to 90ok players across Bangladesh.
Email Support
Contact the 90ok responsible gaming team at [email protected]. Include "Responsible Gaming" in your subject line for priority routing. Responses within 48 hours, 24/7.
Live Chat
Use the live chat feature within the 90ok platform for real-time assistance with activating limits, time-outs, or self-exclusion. Our agents are trained in responsible gaming support and available around the clock.
External Counselling
If you feel you need professional counselling beyond what 90ok can provide, we encourage you to seek guidance from qualified mental health professionals or addiction counsellors available in Dhaka and other major cities across Bangladesh.
Family & Friends
If someone you care about appears to be struggling with gambling, encourage them to reach out to the 90ok support team. Family members and friends can also contact us on behalf of a player to request information about responsible gaming tools.
The 90ok Responsible Gaming Pledge
At 90ok, responsible gaming is not a compliance checkbox — it is a core value that shapes how we build the platform and interact with our players across Bangladesh. We are committed to maintaining a betting environment where entertainment remains the priority and player welfare is never compromised.
Our platform employs automated monitoring systems that flag accounts displaying patterns associated with problem gambling — such as extended session lengths, frequent late-night play, or rapid escalation of deposit volumes. Where such patterns are identified, our team may proactively reach out to the player to offer responsible gaming support.
We do not send targeted promotional offers to players who have activated responsible gaming controls or who have shown signs of distress. We believe that responsible marketing is just as important as responsible gaming tools, and we apply that principle consistently across all player communications.
SSL Secured
All data transmitted on 90ok is protected by industry-standard SSL/TLS encryption.
Fair Play
All games on the 90ok platform are sourced from certified providers using verified RNG systems.
Spend Monitoring
Automated systems track spending patterns and alert the team to accounts that may need support.
KYC Verified
Every player is age-verified through our mandatory KYC process before wagering is permitted.
Play Smart. Stay in Control.
Responsible gaming starts with the right mindset and the right tools. Explore 90ok's full range of games with confidence — knowing that your wellbeing comes first. 21+ only.